At Zeed Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when interacting with our website, services, and communications. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal information and non-personal information when you interact with our website, sign up for services, or contact us. The types of information we collect include:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • WhatsApp number or Telegram username (if provided)
  • Company or business name
  • Payment information (for billing purposes)
  • Any other information you voluntarily provide to us
• Non-Personal Information:
  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, etc.)
  • Browsing behavior on our website (e.g., pages visited, time spent)
  • Referring website

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services (e.g., web design, SEO, social media marketing)
• Communicate with you regarding your inquiries, services, and support requests
• Process payments and billing
• Improve the functionality, user experience, and security of our website
• Tailor content and marketing messages to better suit your preferences
• Comply with legal obligations and regulations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., hosting providers, payment processors) who assist us in delivering our services. These providers are bound by confidentiality agreements and may only use your information to perform services for us.
• Legal Compliance: We may disclose your information if required by law, court orders, or to protect our legal rights, property, or the safety of our users and the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if your data becomes subject to a different privacy policy.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, improve functionality, and deliver personalized content.

You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.

6. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Objection: You can object to the processing of your personal information for direct marketing purposes.
• Data Portability: You can request that your personal information be transferred to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at hello@zeedstudio.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party websites before providing your information to them.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Address: Tamale, Ghana

Email: hello@zeedstudio.com

Phone: +233240964611